This policy concerns cookies and similar technologies used, as the case may be, on websites and applications operated by CYBERZENITH DYNAMICS SRL with registered office in Timișoara , Str. Vasile Alecsandri , Nr. 3, Floor 2, Apartment 8, in the county of Timiș, VAT n. 49775719, registration number in the Commercial Register J2024001088357 as owner of the website www.remedio-app.com and the REMEDIO application.
Cookies are used for the following purposes:
- for the application to function,
- for the analysis of the behavior of website visitors.
This policy is supplemented by REMEDIO‘s general Data Protection Policy and Terms and Conditions, which we encourage you to read, and which include additional useful information, including REMEDIO‘s Data Protection Officer, all purposes of data processing by REMEDIO, your rights, as well as the exceptions and limitations relating to them, etc.
Adequate protection of personal data is an essential objective for REMEDIO.
Our desire is to be as clear and transparent as possible regarding REMEDIO‘s approach to this matter.
For any questions, please contact us at dpo@remedio-app.com.
1. What are cookies?
A cookie is a small file, consisting of letters and numbers, that is stored on the computer, mobile device, or other device of a person accessing the Internet (“User”). The cookie is installed through a request sent from the User’s terminal to a REMEDIO server or to a third-party server.
2. What are cookies used for?
These files mainly allow the recognition of the User’s terminal and the presentation of content in a relevant manner, adapted to the User’s preferences.
Cookies ensure a pleasant browsing experience for users and support REMEDIO‘s efforts to provide the most appropriate services, such as online privacy preferences, shopping carts, or relevant advertising. They are also used to prepare anonymous aggregate statistics that help us understand how users use our web pages, allowing us to improve their structure and content, without personally identifying them.
3. What cookies do we use?
REMEDIO uses cookies and similar technologies for the following purposes:
Essential Cookies (Necessary)
These cookies are necessary for the application to function and cannot be disabled:
Session Cookie: Keeps your login session active
Auth Token: Verify your identity to access your account
Security Cookie: Protects against CSRF attacks and ensures secure connections
Preference Cookies
These cookies store your preferences to improve your experience:
Language Preference : Remember the selected language
UI Settings: Save your display preferences
Notification Settings: Stores your notification preferences
Performance Cookies
These cookies help us understand how you use the app to improve the service:
Analytics: Collects anonymous data on app usage
Error Tracking: Helps identify and resolve technical issues
4. How are cookies used by REMEDIO?
• First-party cookies. These are those transmitted to the User’s terminal from a computer or domain managed by REMEDIO and from which the service requested by the User is provided.
• Third-party cookies. REMEDIO may use third-party services that set their own cookies:
- Platform Stores: Google Play Store and Apple App Store may use cookies to manage in-app purchases
- Email Services: Email service providers may track the opening of emails you send.
• Session cookies. These are a type of cookie created to collect and store information while the user accesses a website or application. These cookies are not stored on the user’s device when the app or browser is closed.
• Functional cookies. These are a type of cookie in which data is stored on the User’s terminal and can be accessed and processed for a period defined by the file’s owner, ranging from a few minutes to 365 days for the login session.
Functional cookies allow the website or application to function properly and are therefore necessary and not optional. However, the User can delete them at any time.
Furthermore, the limitation of their functions will depend on the browser used by the User.
• Technical cookies. These cookies allow the User to navigate the website or application and use various options or services within it, for example, to control traffic and data communication, to identify the session, to access restricted areas of the website, to record the elements that will make up an order, to subscribe to a subscription or request to participate in an event, to use security features while browsing, to store content for video or audio streaming, or to share content via social networks.
• Personalization cookies. These cookies allow the User to access the service according to certain general characteristics, predefined based on criteria from the User’s terminal, such as language, browser type used to access the service, regional settings from which the service is accessed, etc.
• Analytics cookies. These allow the owner to monitor and analyze the behavior of users of the website to which they are linked. The information collected through these cookies is used to measure the activity of the website, platforms, or application and to create user navigation profiles on the website or application in order to improve the service based on these analyses.
5. Do cookies or similar technologies contain personal data?
Generally, cookies or similar technologies themselves do not require personal information to be used and, in many cases, do not even personally identify users. However, there are situations in which personal data may be collected using cookies to facilitate certain features for users or to offer them an experience more tailored to their preferences. This data is encrypted to prevent unauthorized access.
To the extent that data collected via cookies and similar technologies may be considered personal data pursuant to Regulation (EU) No. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “GDPR”), in addition to the information above regarding the purposes, duration, and legal basis (i.e., your consent) of the collection of your data, the following provisions also apply:
- If personal data is collected through the cookies we place (first-party cookies), it will be transmitted to the following categories of recipients, based on our legitimate interest in using appropriate technologies to ensure the functioning of the app or Site: authorized persons, such as the technology provider for monitoring and researching traffic and audiences. If the Site places third-party cookies, the relevant information regarding the processing of personal data by these providers can be found in the consent dialog box. You may exercise your rights with respect to these providers using the methods indicated in their policies.
- To the extent that data collected through cookies and similar technologies may be considered personal data under the GDPR, you have rights under the GDPR as a data subject (i.e., the right of access, the right to rectification, the right to erasure, the right to withdraw consent to the processing of personal data processed on the basis of consent, the right to object, the right to request the restriction of processing, the right to data portability, the right not to be subject to an automated individual decision, and the right to lodge a complaint with the National Data Protection Authority).
What are similar technologies?
There are other technologies that can be used for the same purposes as cookies.
REMEDIO uses Local Storage as a similar technology.
6. Managing your cookies
You can manage your cookie preferences in several ways:
From your device:
- Access your browser/device settings
- Look for the “Privacy” or “Cookies” section
- Change your preferences to suit your needs
Data deletion:
- You can delete all saved data by deleting your account from your profile settings.
- Logging out will delete session cookies.
⚠️ Important
Disabling essential cookies will prevent the app from functioning properly. You may not be able to log in to your account or use certain features.
7. Cookies and Privacy
We take your privacy seriously. The cookies we use do not collect personally identifiable information without your explicit consent. For more details on how we process your personal data, please see our Privacy Policy.
You can access and manage your current cookie consent at any time and check the exact cookies used by REMEDIO.
🔒 Privacy of Preserved Data
Data related to Premium features (family, connected products, reminders) that are preserved during a downgrade to the Free plan are completely inaccessible via cookies, sessions, or any other mechanism.
This “frozen” data is NOT accessible to anyone, including CYBERZENITH DYNAMICS SRL, developers, system administrators, and any third parties. Only you, as the legitimate account holder with an active Premium subscription, can access this information.
Furthermore, any reproduced content that could redirect the User via links included on the website or through REMEDIO‘s media in a different format may contain cookies from the content’s owners. In this case, REMEDIO will not be held responsible for the information or policies provided to the User regarding cookies created by third parties.
• In this situation, the User does not express his consent to the processing of such information and can change the browser settings by following the information and advice included in the links presented in this policy on cookie settings:
For websites, access the links:
• Google Chrome
• Apple Safari
• Brave
• Microsoft Internet Explorer
• Microsoft Edge
• Opera
• Mozilla Firefox
For smartphones, access the links:
• For Android: Menu > More > Settings > Privacy settings
• For iOS: Settings > Safari > Privacy & Security.
• If the user uses a different browser, he can obtain further information on how to configure the settings for the installation of cookies by consulting the help or assistance section of the browser.
For cookies that are not strictly necessary, you have the option, from your first visit to www.remedio-app.com, to express your refusal or consent to all cookies through a consent dialog box. You can also express more limited consent, referring to the category of cookie technology and the purposes for which they are used. If you choose to provide your consent, this will only apply to cookie technologies on www.remedio-app.com and not on other websites.
Your consent to the use of cookies is valid for a period of 12 months, except in circumstances that may require an earlier update or modification of the duration (for example, if you change a previously expressed choice through which you granted us consent). You will have the option to access updated information regarding the consent you provided at any time and to change any previously expressed options.
Disabling and/or refusing to receive cookies may make some applications or websites unusable or difficult to visit and use. You can set your browser to no longer accept such cookies or to accept cookies only from a specific website or app.
You can prevent the placement of cookies by managing your express consent options. However, strictly necessary cookies cannot be disabled in this way as they are required for the proper functioning of the service.
8. Changes to the Cookie Policy
We may update this cookie policy periodically to reflect changes in technology or regulations. We will notify you of any significant changes through the app or by email.
9. Contacts
For questions or requests regarding the use of cookies, please contact us at info@remedio-app.com